Customer Story: skemdit – How Elektro Beck Is Revolutionizing Its Documentation with skemdit

How Elektro Beck Is Revolutionizing Its Documentation with skemdit Anwenderbericht

Elektro Beck is a highly specialized provider of crane service and maintenance in the Alpine region. The one-man business was founded in 2010 by owner Johann Beck, who previously worked for a major crane manufacturer. Today, he maintains approximately 1,200 cranes from a wide variety of manufacturers and built in various years, ranging from historic equipment dating back to the 19th century to modern industrial cranes.

His work includes maintenance, repairs, electrical modifications, and comprehensive service contracts. Documentation is a business-critical component of his daily practice.

Challenge: Cumbersome documentation and impractical tools

In his maintenance work, Mr. Beck faces a typical challenge in the industry:

  • Any modification made to a crane must be documented immediately.
  • Crane manufacturers use a variety of CAD systems, which makes maintenance nearly impossible.
  • Almost all drawings are provided as PDFs, which are difficult to edit after the fact.
  • Previous software solutions were “never really satisfactory” for him.

The previous process was cumbersome. Changes were noted down by hand on paper and later transcribed in the office, which was time-consuming and prone to errors.

It was also problematic from a financial standpoint. Many manufacturers either do not update plans at all or only do so at very high prices. “Even five small changes can quickly cost several thousand euros,” reports Beck.

Change request ready in 10 minutes

While searching for a quick way to edit a PDF on the spot, Mr. Beck came across skemdit via Google. The demo videos convinced him right away, and the trial version convinced him even more:

“In the blink of an eye, the plan had changed.”

 

The ability to work directly on the tablet was a real game-changer for him: changes can be made right on-site during the wiring process. No back-office work afterward. The customer receives the correct, up-to-date plan as soon as the project is completed.

Beck sums it up:
“After just two projects, the license costs for skemdit have already paid for themselves.”

Practical benefits: Perfect for maintenance

For Managing Director Johann Beck, skemdit solves several of his biggest day-to-day problems at once:

  1. A unified solution despite countless different CAD formats
    “In the end, I always get a PDF, and that’s exactly what skemdit works with perfectly.”
  2. Documentation delivered directly to the customer
    “My customers are happy because they have the finished plan in their hands right away.”
  3. A professional image
    He emphasizes: “Professionalism is everything. Good tools make the professional.”
  4. Significantly reduced time spent
    He no longer has to send plans back to the manufacturer for revisions. He can make changes himself in just a few minutes.
  5. Attractive, flexible licensing model
    The non-automatic subscription model is a real plus for him:
    “I don’t feel tied down. I’m asked before the term expires if I want to renew, and that’s perfect.”

A tool that even impresses customers

A major industrial client of Beck’s reacted immediately when he saw skemdit in action: “The client saw what I was doing and said, ‘I’m going to take a closer look at that.’” In this way, Johann Beck unwittingly becomes an advocate himself, as maintenance professionals observe which tools other experts use successfully and often adopt them.

“Fast, easy, done in a flash, and affordable.”

For Johann Beck, skemdit offers exactly the tool he’s been looking for for years: an intuitive, fast, and professional solution for making changes to plans—right at the customer’s location, without any detours or wasted time.

Image credits: The images used on this page have been provided to us by Beck Elektro for our use. Use or distribution by third parties is prohibited without the written permission of the copyright holder.